Shipping policy
1. Free standard delivery in Morocco, mainland France, Corsica and Monaco
For any order, when you spend €80 or more, free standard delivery in Morocco, mainland France, Monaco and Corsica.
2. Shipping information and costs
Orders are processed and shipped on business days (Monday to Friday, with the exception of bank holidays). Your order must be placed, verified and confirmed before 10 a.m. GMT +1 in order to be shipped the next business day. After 10 a.m., the order will be shipped two days later.
Delivery costs
| Zones | Delivery time | Delivery Cost | Free delivery |
| Zone 1 | 3-4 business days* | €4.95 | when you spend €80 or more |
| Zone 2 | 5 business days* | €8.95 | when you spend €150 or more |
| Zone 3 | 7 business days* | €14.95 | when you spend €200 or more |
| Zone 4 | 7 business days* | €39.95 | - |
| Zone 5 | 7 business days* | €75 | - |
*Delivery times depend on delivery zones and can take up to an extra 2 days.
Zone 1: Morocco, Mainland France
Zone 2: European Union
Zone 3: Switzerland, UK
Zone 4: Canada, USA
Zone 5: Rest of the world
Please note that additional customs or import duties may be added to your order, depending on your chosen destination.
3. Shipping Outside Mainland France and Morocco:
For orders shipped to countries other than mainland France (including overseas territories) and Morocco, the Client is considered the importer of the Products. It is the Client’s responsibility to review local regulations and any applicable import restrictions before placing an order.
We cannot be held responsible for any delays, product holds, or returns resulting from customs or regulatory restrictions in the destination country. No refunds or exchanges will be provided in such cases.