The products are sent from France. In France, you will receive your order in principle within 7 days. Outside France, the time depends on your destination but all shipments are tracked and you have a tracking number to know where your package is.

After validation of your payment, you will automatically receive a confirmation email to notify you that your order has been taken into account. If you haven't received it, remember to check your spam folder or contact us at contact-marocmaroc@floramaroc.com

In the event of a specific request concerning your order, we invite you to contact customer service by email at contact-marocmaroc@floramaroc.com as soon as possible after having finalized your order.

Only the Jardin Mille Roses fresh water contains it (but we are currently working on its alcohol-free version).

We do not offer certified organic products because we create our formulas within the framework of reasoned cosmetics, respectful of your skin. We want to keep the freedom to have a wide range of notes for the creations of our perfumes and active ingredients for claims of effectiveness.

We subjected to this test the skincare products that could suggest that being greasy, they could promote the appearance of blackheads. You can be reassured by their positive results.

The following are therefore approved as non-comedogenic: Grains de Lumière (Exfoliating Wax Cream & Face), Terre du Désert (Purifying Face Mask), Onguent d'Argan (Nourishing Balm & Body), Miel d'Ambre (Detoxifying Exfoliating Paste & Body) , Gold in Water (Bath Oil), Gold and Argan (Sublimating & Body Oil).

No marocMaroc product is designed specifically for pregnant or breastfeeding women. It is therefore recommended to consult your doctor. All the ingredients used are detailed in the INCI ingredients list which appears on each case.

Yes of course ! They particularly appreciate our bath, hair and even face treatments.

Our treatments are gentle but they were not designed for them. Our products should not be applied to a child under 36 months (3 years old).

marocMaroc products are not tested on animals in accordance with European regulations.

No, all marocMaroc products are paraben free.

No, all marocMaroc products are free of silicones (and silicone derivatives), even our shampoos!

Our products of course contain natural ingredients (Moroccan plants are at the heart of our history), but we sometimes combine them with synthetic ingredients to obtain refined touches, effectiveness and beautiful finishes on the skin. When it is possible to arbitrate between a natural or synthetic ingredient, we choose the one that will be the best for the skin (because natural does not mean “better” or “without risk”).

Use the contact form on this site for any questions. We answer !

This site offers a list of our points of sale . This site is commercial and we deliver worldwide.

All information provided is strictly confidential. They will be used exclusively by the internal services of marocMaroc in order to make a delivery or to send you commercial information. Your bank details are encrypted in SSL mode and are never kept or stored on the site.